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Handling leads and enquiries

Reply fast, use smart replies and auto-replies, and move serious buyers to a viewing.

Replying

  • Buyers write through Throttle, so neither side sees the other’s number until they choose to share it.
  • Smart replies suggest an answer to common questions such as “Available pa po?” and viewing requests.
  • Set opening hours and an English or Filipino auto-reply so night-time enquiries get an answer.

From enquiry to sale

  • Offer a viewing time early and confirm the OR/CR is ready to show.
  • When the sale is agreed, start the transfer from the conversation to share the LTO checklist and deed of sale.